Incident reporting software: accidents, near misses

Features

What you do with Incidents & reports

Report via app or QR

In the employee app, staff choose a quick report with just photos, voice input or a written description. People without an account report through the public reporting point via a link or QR code.

Record and protect injury data

For an injury you select the type and point out the body part on a figure you can rotate. Only people with the right to view injury data can see these health details.

Risk with Kinney & Wiruth

On the risk class tab you calculate the R-score from probability, exposure and effect. That score sets the final severity.

Root cause with 5 Whys

For a structural cause, switch on the CAPA review for an investigation with problem statement, 5 Whys, root cause and effectiveness check.

Measures with owner and deadline

Immediate and CAPA measures run through Actions and can be sent to the employee app as a task. AI suggests measures, and you decide what to adopt.

Incident report as PDF

For each incident you create a report in your house style for an insurer, client or internal file. You choose whether photos, measures, the CAPA file and the log are included, the language, and whether names are anonymised.

In practice

How it works

1
A report comes in
An employee reports through the employee app, the public reporting point or the platform. The report gets the status Reported and the handlers are notified.
2
Complete and classify
In the background, AI fills in the title, a provisional severity and suggested measures. You set the risk class with Kinney & Wiruth.
3
Investigate
You record the cause, any injury and attachments. A structural cause leads to a CAPA investigation using 5 Whys.
4
Assign measures
Measures get an owner, a deadline and a status, and appear in Actions and in the calendar.
5
Close and inform the reporter
The Closed step on the status timeline closes the report, optionally with a personal message to the reporter. Reopening is only possible with a reason, which is recorded in the log.

In the employee app

In the employee app, staff report with photos, by voice or in writing, and without signal the report is sent as soon as there is a connection again. Under My reports they follow the status of what they reported.

A selection of what AI does in Incidents & reports

AI completes reports and suggests severity and measures, and you decide what to keep.

Quick report from photos

An employee only takes photos in the employee app and AI suggests the title, description and urgency, after which you review the report.

Title and provisional severity

After submission, AI reads a longer description and fills in the title and provisional severity in the background.

Suggested measures

On the Measures tab, suggestions based on the incident appear, and you choose which ones to adopt.

Risk class estimate

With the Kinney & Wiruth model, AI can suggest an estimate that you accept or adjust.

This is a selection of the AI capabilities in this module, not everything. AI suggests, you decide. Nothing is applied without your approval.

Standards and legislation

Where it helps you

BrydgeOne contains no text of the standards. Here you see which topics from standards and legislation this module helps you with.

ISO 45001

Registration, root cause analysis, measures and effectiveness checks support clause 10.2 on incidents, nonconformities and corrective action.

VCA

You show that accidents, near misses and hazardous situations are reported, investigated and followed up.

One platform

Works together with

Every module works on its own. Switch on more and they fill each other in automatically.

ActionsMeasures become actions with an owner, deadline and status Workplace inspectionsFailed items from safety inspections arrive as incidents LMRALMRA concerns are automatically turned into incidents Project logbookLogbook notes can be escalated to an incident in one click AutomationNew reports and severity changes trigger automation rules Management reviewCounts, open reports and trends feed the management review Risk assessment & action planSerious incidents flag that the risk assessment needs review ObjectsLink the incident to the machine or installation involved AuditsIncidents inform audit planning and audit questions Objectives & KPIsIncident figures update KPIs automatically Toolbox talksAI drafts toolbox talks from recent incidents Standards frameworkReports count as evidence for standard clauses

Knowledge base

Read more about Incidents & reports

What is a QHSE platform and what should you look for when choosing one?QHSE stands for Quality, Health, Safety and Environment. A QHSE platform brings the work on all four topics together in one environment. This article explains what such a platform does and what to look for when you choose one. QHSE software or Excel: when should you switch?Almost every QHSE system starts in Excel, and that is perfectly fine. Yet there comes a point where the spreadsheets cost more work than they save. This article helps you recognise that point. Implementing ISO 45001: a step-by-step plan for safe and healthy workISO 45001 is the international standard for an occupational health and safety management system. It helps you prevent accidents and work-related ill health rather than only recording them afterwards. This step-by-step plan shows how to put the standard into practice, from the first baseline to certification. What is an LMRA? Last Minute Risk Analysis explainedAn LMRA is a short risk check you do right before the work, at the place where you are about to work. You check whether the situation matches what you expected and whether you can start safely. This article explains what an LMRA involves, when to do one and how to record it well. CAPA: how to follow up corrective and preventive actions effectivelyCAPA stands for Corrective and Preventive Action. It is how you solve a problem for good and stop it from coming back. This article walks through the route from report to root cause, action and effectiveness check. Recording and analysing incidents and near missesEvery incident and near miss tells you something about how safe your work really is. You can only learn from it if it is reported, recorded and analysed. This article shows a practical way to do that. Organising a toolbox talk: topics, approach and recordsA toolbox talk is a short safety briefing on the work floor or in the workshop. Done well, it brings safe behaviour and attention back into daily practice. Here is how to choose topics, make the session interactive and record attendance. LMRA form: an example with questions you can use right awayAn LMRA form is a short checklist that you fill in on the work site itself, just before the work starts. Below is an example with nine questions you can use straight away, with advice on filling it in, what to do after a no, and whether to choose paper or a digital form. Toolbox topics: ideas by month, season and sectorThe best toolbox topics come from your own figures, supplemented with ideas for the season and your sector. Below you find a way to choose, a calendar per month and lists for construction, industry, installation, transport and food processing. Safety induction for visitors and subcontractors: content, test and validityA safety induction for visitors and subcontractors is given before anyone may enter your site. You explain the rules and hazards, test whether it has landed and record who has had it. This article also covers the gate instruction, validity and registration. Incident investigation: finding the root cause with the 5 whys methodIncident investigation starts with a simple question: why did this happen? If you keep asking it, you often end up at a cause in how the work is organized rather than at the person who happened to be there. Below you can read how that works in practice. Improving your reporting culture: how to get more near-miss reportsNear-miss reporting only happens when employees trust that it achieves something and costs them nothing. Below you can read how to find out why reports are missing, what to do about it and how to tell that it works. Workplace inspection checklist: what to check and how to follow upA good workplace inspection checklist makes the difference between really seeing something and just walking a round. Below you can read what to check, how often, who does it and how to follow up findings, with an example checklist per theme. Registering and reporting a work accident: what employers need to doWhen there is a work accident, you handle reporting and recording on two tracks: you document every accident internally, and for serious accidents you also notify the authorities. Below you can read what you always do, how to investigate and where to check the current reporting rules. Improving safety culture: what it is, how to measure it and what worksImproving safety culture only works once you know what it is: the unwritten way people in your organisation think about safety and act on it, even when nobody is watching. You read how to measure it and what helps in practice. KPIs and objectives for quality, safety and environment: examplesGood KPIs and objectives turn a management system into a steering instrument: you know where you want to go and see in time whether it is working. This guide shows how to formulate an objective and gives examples for quality, safety and environment. Incident report form: an example with all the fields you needAn incident report form records who was involved, what happened, where and when, how serious it was and what was done straight away. Keep the first report short so that people actually fill it in, and add the rest during the assessment. Below is an example with concrete fields, plus what happens after the report and which mistakes to avoid. What does QHSE software cost? Pricing models, extra costs and comparing quotationsThe price of QHSE software depends on the pricing model (per user, per module, per site or a fixed package), the number of modules and what is included in the price. There is no fixed market price. Compare quotations on the total cost over three years, including implementation, training and support, and not on the lowest monthly price. Implementing QHSE software: a step-by-step plan from Excel to a working systemYou implement QHSE software in steps: define your goal and scope, appoint an owner, start with one or two modules, set up roles, locations and templates, transfer existing data, run a pilot and then train the office and the shop floor. After a month, measure whether people really use the system, and only then expand. This plan applies to introducing a QHSE platform and to switching from Excel to QHSE software. Safety Culture Ladder explained: the steps, step 3 and how to startThe Safety Culture Ladder (SCL) is an assessment model from NEN that shows how mature an organisation's safety culture is, on five steps from pathological to progressive. A certification body mainly assesses behaviour and culture, through conversations and observations. Clients in construction, infrastructure and rail, among others, sometimes ask for a minimum step in tenders, often step 3.

Glossary

Terms related to Incidents & reports

ArbowetWorking Conditions Act (Arbowet)Near missNear miss CAPACorrective and Preventive Action Corrective actionCorrective action IncidentIncident Inspectie SZWNetherlands Labour Authority (formerly Inspectie SZW)ISO 45001ISO 45001 Occupational health and safety management systems KAMQuality, Occupational Health & Safety and Environment

Frequently asked questions

Questions about Incidents & reports

Can employees report anonymously?

Yes. With an anonymous report, no name is recorded, not even in the log. Sharing a location is always optional for the reporter.

Does a reporter need an account or the app?

No. Through the public reporting point with a link or QR code, anyone can report in the browser without logging in. This does need an internet connection; only the employee app stores a report offline.

Does the reporter hear what happens to their report?

Yes. The reporter receives status updates in the app automatically, and when closing the report you can add a personal message. That is not possible for an anonymous report.

Who can see what injury someone had?

Only people whose role includes the right to view injury data. Others only see that there was an injury, including in the log, the PDF report and the export.

Start small

Start with just Incidents & reports and expand when you want

You do not have to set up everything at once. Switch this module on, add other modules later and keep using the same data and the same app. BrydgeOne fits every organisation, from a small company to enterprise, and you only pay for what you switch on, from € 49 per month.

Incidents & reportsStart hereActionsAdd laterWorkplace inspectionsAdd laterLMRAAdd laterProject logbookAdd later

See Incidents & reports in your own situation

You only pay for the modules you switch on, from € 49 per month. In a demo we show how it works with your own processes.

Book a demo See pricing

Safety

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