CAPA software and action tracking for QHSE

Features

What you do with Actions

Your tasks first

Your own tasks are at the top, with other people's tasks below. Deadline tabs show in one click what is due today, tomorrow, this week or in the next 30 days.

Open items without an action

A single filter shows signals from other modules that have no action yet, such as open incidents, inspection findings or expired certificates. You turn each one into an action in one click.

Close out with an explanation

Closing an action always requires an explanation of what was done, by whom and when. You can add photos or documents as evidence where it helps.

CAPA details from the source

Root cause analysis, measures and the effectiveness check are recorded in the source module, such as the incident. The action record shows them in a CAPA section next to the follow-up task.

Sub-measures and recurrence

Split an action into sub-measures that you tick off one by one. Set a recurrence, such as a monthly check, and the next action is ready as soon as you close one.

Filters and AI questions

Filter by status, type (actions or CAPAs), your department, source module and STOP level. On the AI tab you ask questions about your action data, such as which tasks are overdue.

In practice

How it works

1
An action is created
Most actions are created in the source module from a finding, report or check, with source and link filled in automatically. You add standalone tasks with New action.
2
Owner and deadline
You choose an owner, deadline and priority. If the owner is a person, the action automatically becomes a task in the employee app.
3
Pick up and report ready
Picking up an action moves it to In progress, reporting it ready moves it to In review. Deadlines appear in the Calendar automatically and notifications follow each person's own settings.
4
Close out
When you close an action, you record what was done, by whom and when. If sub-measures are still open, the system tells you to tick them off first.
5
Status flows into reporting
The dashboard and the management review pick up action status automatically, so you do not need to track progress separately.

In the employee app

When you pick a person as owner, that employee sees the action in the employee app under My tasks and closes it there with text and photos as evidence.

A selection of what AI does in Actions

In Actions, AI answers questions about your own action data; what you do with the answers is up to you.

Questions in plain language

On the AI tab you ask, for example, which tasks are overdue or what to prioritise now, without setting filters yourself.

This is a selection of the AI capabilities in this module, not everything. AI suggests, you decide. Nothing is applied without your approval.

Standards and legislation

Where it helps you

BrydgeOne contains no text of the standards. Here you see which topics from standards and legislation this module helps you with.

ISO 9001

Show for each nonconformity or complaint which corrective action was taken, who carried it out and how it was closed (clause 10.2).

ISO 14001

Measures from environmental reports and audits run in the same list, traceable to their source (clause 10.2).

ISO 45001

Measures after incidents and inspections are traceable to the report and closed with an explanation and evidence (clause 10.2).

One platform

Works together with

Every module works on its own. Switch on more and they fill each other in automatically.

Incidents & reportsIncident measures arrive as actions, with status synced back Workplace inspectionsInspection findings become actions, with status synced to the inspection AuditsAudit findings become mandatory actions or CAPAs Quality reportsMeasures and CAPAs from quality reports are tracked here Risks & opportunitiesRisk control measures run as actions Management reviewManagement review decisions become actions or CAPAs Management of ChangeA change’s action plan turns into real actions Risk assessment & action planMeasures from the action plan become actions TRATRA measures become actions with status synced back LMRALMRA deviations can be turned into an action AutomationRules create tasks and escalate overdue actions Objectives & KPIsAction figures update KPIs and objectives get improvement actions

Knowledge base

Read more about Actions

What is a QHSE platform and what should you look for when choosing one?QHSE stands for Quality, Health, Safety and Environment. A QHSE platform brings the work on all four topics together in one environment. This article explains what such a platform does and what to look for when you choose one. QHSE software or Excel: when should you switch?Almost every QHSE system starts in Excel, and that is perfectly fine. Yet there comes a point where the spreadsheets cost more work than they save. This article helps you recognise that point. Carrying out an internal audit: step-by-step plan and checklistAn internal audit tests whether your management system does what you agreed and whether it works. With a fixed plan it becomes a source of improvement rather than a paper exercise. This article walks through the seven steps, with a checklist. How to prepare a risk assessment (RI&E): a step-by-step guideThe RI&E, the Dutch risk inventory and evaluation, is the foundation of your occupational health and safety policy. You map out the risks in your organization and what you do about them. This step-by-step guide helps you build an RI&E that is accurate, usable and kept up to date. CAPA: how to follow up corrective and preventive actions effectivelyCAPA stands for Corrective and Preventive Action. It is how you solve a problem for good and stop it from coming back. This article walks through the route from report to root cause, action and effectiveness check. Recording and analysing incidents and near missesEvery incident and near miss tells you something about how safe your work really is. You can only learn from it if it is reported, recorded and analysed. This article shows a practical way to do that. RI&E example: a worked risk assessment for a small or mid-sized companyAn RI&E example shows in a few minutes what ten pages of explanation cannot: how risks, scores and measures fit together. Below we work out a risk inventory and evaluation (RI&E) for a fictional small company that supplies and installs products. Incident investigation: finding the root cause with the 5 whys methodIncident investigation starts with a simple question: why did this happen? If you keep asking it, you often end up at a cause in how the work is organized rather than at the person who happened to be there. Below you can read how that works in practice. Improving your reporting culture: how to get more near-miss reportsNear-miss reporting only happens when employees trust that it achieves something and costs them nothing. Below you can read how to find out why reports are missing, what to do about it and how to tell that it works. Workplace inspection checklist: what to check and how to follow upA good workplace inspection checklist makes the difference between really seeing something and just walking a round. Below you can read what to check, how often, who does it and how to follow up findings, with an example checklist per theme. Registering and reporting a work accident: what employers need to doWhen there is a work accident, you handle reporting and recording on two tracks: you document every accident internally, and for serious accidents you also notify the authorities. Below you can read what you always do, how to investigate and where to check the current reporting rules. Writing an audit report: structure, phrasing findings and an exampleWriting an audit report means turning what you saw, heard and checked into a text that others can act on. A good report is short, factual and traceable, and also says what works well. Here is how to structure it and phrase your findings. Handling complaints: a fixed procedure from receipt to feedbackHandling complaints works better with a fixed procedure than with good intentions alone. When everyone knows what happens after the first report, the customer gets an answer sooner and your organisation learns from every complaint. This is what such a procedure looks like. Management review: example with agenda, inputs and minutesA management review is the moment when top management checks whether the management system works and where it needs adjusting. Below you will find the inputs, an example agenda and short minutes, so you can build your own version right away. Setting up a risk and opportunity register and keeping it aliveA risk and opportunity register is the list in which you record what can threaten or help your goals, how big that is and who does something about it. Below you read how to set it up, rate entries and stop it from turning into a dead list. Management of Change: a step-by-step plan for controlled changeManagement of change (MoC) is the way you roll out changes to machines, processes, suppliers or organization in a controlled manner, so that an improvement does not become a new hazard. This plan runs from request to evaluation, with examples and pitfalls. Setting up a legal and regulatory register: know which obligations apply to youA legal and regulatory register shows which binding obligations apply to your organisation and whether you comply. Here you will read how to determine what applies to you, how to set up the register and how to keep it up to date. Traceability and recall drills: how to test whether you can really find your productA recall drill shows whether, when there is a problem, you can quickly find out where a batch came from and where it went. You test your traceability before it is really needed. Here you read how to organize it, run the exercise and record the outcome. Incident report form: an example with all the fields you needAn incident report form records who was involved, what happened, where and when, how serious it was and what was done straight away. Keep the first report short so that people actually fill it in, and add the rest during the assessment. Below is an example with concrete fields, plus what happens after the report and which mistakes to avoid. Choosing RI&E software: what should an RI&E tool be able to do?Good RI&E software lets you carry out the RI&E digitally and keep it up to date: take inventory per department, assess risks on a fixed scale, follow up measures with an owner and deadline, and have the RI&E reviewed. An RIE tool is more than a form to fill in, because the value lies in follow-up and repetition. Whether your RI&E must be reviewed, and with which instrument you work, depends on your organisation. Safety Culture Ladder explained: the steps, step 3 and how to startThe Safety Culture Ladder (SCL) is an assessment model from NEN that shows how mature an organisation's safety culture is, on five steps from pathological to progressive. A certification body mainly assesses behaviour and culture, through conversations and observations. Clients in construction, infrastructure and rail, among others, sometimes ask for a minimum step in tenders, often step 3. Carrying out an ISO gap analysis: how to run a baseline assessment for ISO 9001, 14001 or 45001A gap analysis, also called a baseline assessment, compares for each requirement of a standard what you already have with what is missing, and ends in an action plan with an owner and a deadline. You do it before implementation, shortly before the certification audit and when a new version of the standard appears. This guide covers the steps, an example result and the mistakes that make a baseline assessment useless. Registering and handling a nonconformity: steps and an NCR exampleA nonconformity is a situation in which a requirement is not met, such as a specification, a procedure, a legal requirement or a customer agreement. You record it in an NCR (nonconformity report), limit the damage straight away, find the cause, take a corrective action and close it only once the effect has been checked. Below are the steps, the fields of a good NCR form and a worked example. How to carry out an FMEA: steps, example and the RPN explainedFMEA (failure mode and effects analysis) is an analysis you carry out in advance: for each process step you determine what can go wrong, what the consequence is and whether you notice it in time. You do it by naming failure modes, effects and causes, scoring severity, occurrence and detection, calculating the risk priority number (RPN) and choosing measures. Below you will find the steps, an example of a process FMEA and the pitfalls of the RPN. Keeping track of work equipment inspection and maintenance: how to build an inspection registerYou keep track of work equipment inspection and maintenance in a register that holds, per item, its identification, location, type of inspection, interval, last and next date, the party who carried it out, the outcome, the certificate and the status. As an employer you decide which equipment has to be inspected, have a competent person do it, and be able to show the written proof at the workplace. Below you can read how to set this up, where intervals come from, what to do after a rejection and what an example register looks like. Managing calibration of measuring equipment: register, interval and certificatesYou manage the calibration of measuring equipment with a register in which every instrument has its own line, with accuracy and tolerance, interval, last and next calibration date, certificate and status. Calibration establishes how much an instrument deviates from a reference, so you know whether you can still trust your measurements. Below you can read which instruments to include, how to set the interval, what to do when an instrument turns out to be out of tolerance and what an example register looks like.

Glossary

Terms related to Actions

Non-conformityNon-conformity Near missNear miss BOCFBrydgeOne Control Framework CAPACorrective and Preventive Action Corrective actionCorrective action ObjectiveObjective Effectiveness checkEffectiveness check FMEAFailure Mode and Effects Analysis

Frequently asked questions

Questions about Actions

What is the difference between an action and a CAPA?

An action is a task with an owner and a deadline. For a CAPA, the root cause analysis, corrective and preventive measures and the effectiveness check are handled in the source module, while the action list monitors the follow-up task.

Can I log an action that has already been done?

Yes. With the complete-immediately option in the form, you record the action as closed straight away, with a mandatory explanation, optional evidence and who did it and when.

Can an action come back automatically?

Yes. Set a recurrence, for example a monthly check. After you close the action, the next one is ready.

Who can see which actions?

That follows the module permissions. With the Show filter you limit the view to your own tasks or your department.

Do I have to switch on or pay for Actions separately?

No. Actions, the calendar and push notifications are always included. Every module you switch on uses them, so follow-up is always in one place.

Always included

Actions is part of every module

Actions is always included, like the calendar and push notifications. You do not switch it on separately and it has no separate price.

ActionsAlways on Incidents & reportsUses this Workplace inspectionsUses this AuditsUses this Quality reportsUses this Risks & opportunitiesUses this

See Actions in your own situation

You only pay for the modules you switch on, from € 49 per month. In a demo we show how it works with your own processes.

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Safety

More modules

Toolbox talksShare toolbox talks and record attendance. Hazardous substancesManage safety data sheets (SDS) and exposure. Certificate managementTrack the validity of diplomas and inspections. Skills matrixKeep skills and training up to date. TrainingE-learning with tests; manage and report on competencies. Permit to workRequest, issue and close out permits for high-risk work, with checks up front.

All 46 modules

All follow-up in one action list, with owners and deadlines