What you do with Automation
IF-THEN rules
IF something occurs, such as a new incident, an audit finding or a missed deadline, AND the conditions apply, THEN BrydgeOne carries out the actions. A condition could be severity = high or type = nonconformity.
Tasks, notifications and escalations
A rule creates a task or CAPA, sends a notification, makes a field such as root cause mandatory, escalates or starts an approval route.
Test first, without consequences
Run a dry run of a rule with an example. You see whether the rule would fire and what it would do, without anything actually being created.
Approval routes as flowcharts
In the editor you place steps with a responsible role, SLA and instructions, decisions with outcomes, and end points. A built-in check shows whether every route has a destination.
Defaults as a starting point
Default workflows and rules are ready per theme, free to adapt and easy to restore to the default. Version history lets you compare and restore earlier versions.
Flowchart from a procedure
AI turns your procedure text into a draft flowchart. You then review and adjust that flowchart yourself.
How it works
- 1
Choose a rule or a workflow
Use a standalone automation when the system should react by itself, and a workflow when people need to approve or review in a fixed order.
- 2
Set up
For a rule you choose the trigger, the conditions and what BrydgeOne should do. For a workflow you choose what it applies to, such as documents, quality reports or MoC, and build the steps.
- 3
Test and activate
Test a rule with an example first, then switch it on. A workflow can only become active once every route leads somewhere.
- 4
Let it run
When the situation occurs, the route starts: those responsible receive a task and notification. Steps that exceed the SLA trigger a reminder and can escalate.
- 5
Trace back
Every automatically created task can be traced to the rule and what triggered it, and all decisions are in the log.
In the employee app
Rules look at what was reported, not at the channel. A report from the employee app or a public form triggers the same rules as one entered in the platform.
Works together with
Every module works on its own. Switch on more and they fill each other in automatically.
Questions about Automation
Can a rule accidentally create lots of tasks?
Test it first with the dry run and start with a narrow condition. You can always switch a rule off immediately.
Does automation make decisions for us?
No. Automation suggests and prepares; critical decisions such as approvals and closures remain human work through the relevant module or a workflow.
What if we change a workflow while routes are running?
Running routes finish their original steps; changes apply to new starts.
Can a step be assigned to a specific person?
Steps are assigned to roles, so they stay correct when staff change. Within the role, a specific person picks up the task.
Start with just Automation and expand when you want
You do not have to set up everything at once. Switch this module on, add other modules later and keep using the same data and the same app. BrydgeOne fits every organisation, from a small company to enterprise, and you only pay for what you switch on, from € 49 per month.
See Automation in your own situation
You only pay for the modules you switch on, from € 49 per month. In a demo we show how it works with your own processes.