Explanation
KAM is the Dutch umbrella term for quality, working conditions and environment. You mostly see it in construction, installation, infrastructure and industry. A KAM system sets out how you handle these three topics: policy, procedures, responsibilities, checks and improvement.
Many organisations build their KAM system around ISO 9001, ISO 14001 and ISO 45001, or around VCA when clients ask for it. One system for all three avoids duplicate work: one document structure, one audit programme and one list of open actions.
The KAM coordinator is often the linchpin: they look after the system, organise audits and inspections, follow up measures and prepare the organisation for external assessments. KAM is the Dutch counterpart of QHSE, although QHSE names safety and health separately.
Example from practice
An installation company with a KAM coordinator plans workplace inspections every quarter, keeps one register of non-conformities and measures, and uses it for the internal audit and the management review.
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