BrydgeOne
Book a demo
  1. Home
  2. Modules
  3. Roles & responsibilities
Roles & responsibilitiesManagement system

Responsibilities that survive a change of staff

Here you define the roles in your management system, what each role does and may decide, and who fills it. The RACI matrix shows per process who carries out the work, who is accountable, who is consulted and who is informed. Because a role is a job function and not a person, a staff change only means updating the role holder.

Book a demo See the features
Features

What you do with Roles & responsibilities

Role register with role types

Record roles with a role type, such as governing, operational, supporting or monitoring, and the role that oversees it as owner. The role type determines how the register is grouped.

Responsibilities in three parts

For each responsibility you record what the role does, what it may decide or initiate, and what a good result looks like.

Role holders and deputy

Link a main role holder, co-holders and a deputy, each with validity dates. If the role name appears as the job title in an employee profile, the role also counts as filled.

RACI matrix per process

Set processes against roles with R, A, C and I: exactly one A and at least one R per process. Incomplete processes are flagged, and you can filter to show only those.

Alerts and periodic review

The register flags roles that are unfilled, overdue for review, without owner or without deputy. When you carry out a review you record the conclusion, and the next date follows from the frequency.

Export and log

Export the role register or the RACI assignments, with the meaning of each letter spelled out. The log shows every change to a role or RACI cell from old to new.

In practice

How it works

  1. 1

    Create roles

    Create a new role in four steps: role and role type, owner, description and summary.

  2. 2

    Duties and authorities

    Fill in the responsibilities in the role file: what the role does, what it may decide and what result is expected.

  3. 3

    Link role holders

    Link the main role holder and a deputy on the people tab, or let the job title in the employee profile fill the role.

  4. 4

    Fill in the RACI

    Click a cell in the matrix and choose the letter, or type R, A, C or I. Processes come from the Processes module, roles from the role register.

  5. 5

    Review periodically

    Set a review frequency and record in each review whether the role is still current.

Standards and legislation

Where it helps you

BrydgeOne contains no text of the standards. Here you see which topics from standards and legislation this module helps you with.

ISO 9001

The three-part record of responsibility, authority and expected result per role is evidence for clause 5.3.
ISO 14001

For clause 5.3 the role register shows who fills which role, with deputy and review history.
ISO 45001

For clause 5.3 as well, the RACI matrix shows per process who is accountable and who carries out the work.
One platform

Works together with

Every module works on its own. Switch on more and they fill each other in automatically.

ProcessesRACI matrix and ownership of processes and steps Skills matrixTraining and certificate requirements belong to the role Document managementOwner, visibility and read audience per role AutomationWorkflow steps and rule tasks are assigned to a role Standards frameworkClauses and controls get a role as owner Management of ChangeOwner and reviewer of a change are roles LMRALMRA templates are assigned per role TrainingMandatory training and the effectiveness reviewer per role Certificate managementCertificate requirements apply per role Hazardous substancesExposure to substances is recorded per role Toolbox talksToolbox talks go to an audience per role IntranetIntranet channels fill automatically per role
Knowledge base

Read more about Roles & responsibilities

Setting up a skills matrix: how to build a training matrix that worksSetting up a skills matrix means defining, per job role, which knowledge, skills and certificates are required, and comparing that with what your people can demonstrably do. That shows you who you can deploy safely where, and where you still need to train. Implementing QHSE software: a step-by-step plan from Excel to a working systemYou implement QHSE software in steps: define your goal and scope, appoint an owner, start with one or two modules, set up roles, locations and templates, transfer existing data, run a pilot and then train the office and the shop floor. After a month, measure whether people really use the system, and only then expand. This plan applies to introducing a QHSE platform and to switching from Excel to QHSE software. Writing a process description for ISO 9001: structure, example and common mistakesA process description records for each process its purpose, its owner, what goes in and out, the steps you take, who does what, the risks and how you measure performance, usually on one or two pages. ISO 9001 asks for a process approach, but does not prescribe a fixed format. This guide shows which processes you have, what to include and what a worked example looks like. How to make a RACI matrix: example and step-by-step plan for tasks and responsibilitiesA RACI matrix is a table that shows, for each task, who carries it out (R), who is accountable (A), who is consulted (C) and who is informed (I). The most important rule is that every task has exactly one accountable person. ISO 9001, ISO 14001 and ISO 45001 ask that responsibilities and authorities are assigned and known, and a RACI matrix is a widely used way to record that.
Glossary

Terms related to Roles & responsibilities

Prevention officerPrevention officer (preventiemedewerker)RACI-matrixRACI matrix (responsibility assignment matrix)
Frequently asked questions

Questions about Roles & responsibilities

Are these roles the same as access rights?

No. These roles describe responsibility in the management system. Access roles, set in the platform settings, determine what someone may see and do in the platform.

An employee leaves. What do I need to do?

Only replace the role holder on the people tab, or update the job title in the employee profile. The role, its responsibilities and the entire RACI assignment stay as they are.

Can one role be accountable (A) for several processes?

Yes, that is common in smaller organizations, for example the managing director on the management processes.

Where else are the roles used?

Wherever the platform asks for an owner, such as for objectives, objects, processes and measurement planning, you choose a role instead of a person.

Start small

Start with just Roles & responsibilities and expand when you want

You do not have to set up everything at once. Switch this module on, add other modules later and keep using the same data and the same app. BrydgeOne fits every organisation, from a small company to enterprise, and you only pay for what you switch on, from € 49 per month.

Roles & responsibilitiesStart hereProcessesAdd laterSkills matrixAdd laterDocument managementAdd laterAutomationAdd later

See Roles & responsibilities in your own situation

You only pay for the modules you switch on, from € 49 per month. In a demo we show how it works with your own processes.

Book a demo See pricing
Management system

More modules

Project logbookDocument projects with supporting evidence. Supplier managementEvaluate and monitor suppliers. Compliance obligationsTrack legal obligations and demonstrate compliance. ActionsFollow up corrective and preventive actions. Risks & opportunitiesAssess risks and opportunities per process. AuditsPlan internal audits and log findings.
All 46 modules