BrydgeOne
Book a demo
  1. Home
  2. Modules
  3. Processes
ProcessesManagement system

Scope and processes as the foundation of your management system

This is where you lay the foundation of your management system: the scope, approved by management, and your process structure with management, primary and support processes. For each process step you link documents, measurement plans and risks, so at an audit you can show what belongs to each step.

Book a demo See the features
Features

What you do with Processes

Scope with management approval

Record the scope statement, boundaries and locations, exclusions and outsourced processes in four sections. Management approval is recorded with name and date.

Process landscape in three types

Your processes are grouped as management, primary and support processes. A five-step wizard captures name, purpose, start and end, inputs, outputs and interfaces.

A role as process owner

The process owner is a role, not a person, so your setup holds when staff change. Who does what per process is set out in the RACI matrix in Roles & responsibilities.

Process steps by drag and drop

Build steps from four types: standard step, decision point, approval and subprocess. Drag to change order and grouping, and the numbering follows automatically.

Links per process step

Attach documents, work instructions, forms or checklists, measurement plans and risks with their controls to a step or to the whole process.

Process flow and PDF export

The process flow shows the diagram from start to end. Export a PDF of the full process file, the flow only or the steps only.

In practice

How it works

  1. 1

    Define the scope

    Complete the four sections on the scope tab and choose the owner and the date of the next review.

  2. 2

    Management approval

    Management records its approval. The approved scope is evidence for clause 4.3 of every active standard.

  3. 3

    Create processes

    Start broad with five to ten processes and run the wizard for each one. You then go straight to the new process.

  4. 4

    Steps and links

    Add process steps and link the documents, measurement plans and risks that belong to each step.

  5. 5

    Check and export

    The review tab shows how complete the process description is, and the log shows who changed what and when. Then export the process file as PDF.

Standards and legislation

Where it helps you

BrydgeOne contains no text of the standards. Here you see which topics from standards and legislation this module helps you with.

ISO 9001

The approved scope is evidence for clause 4.3, and in the scope you record how outsourced processes are controlled (8.4).
ISO 14001

Here too the approved scope counts as evidence for 4.3, and environmental aspects from the aspects register are linked to your processes.
ISO 45001

The approved scope counts as evidence for 4.3, and risks with their controls are linked per process step.
One platform

Works together with

Every module works on its own. Switch on more and they fill each other in automatically.

Document managementLink procedures and work instructions per process or step Roles & responsibilitiesProcess and step owners are roles, with a RACI matrix Risks & opportunitiesLink risks per process or process step AuditsAudits per process, with coverage per process Process FMEAAn FMEA study belongs to a process Management of ChangeChanges link the processes they affect HACCP & hazard analysisHACCP plans are linked to a process Environmental aspects registerEnvironmental aspects are linked to a process Food defense & food fraudFood defense threats are linked to a process Energy & EmissionsEmission sources are linked to a process Standards frameworkProcesses and scope feed the compliance signals Audit-ready checkProcesses without an owner are flagged
Knowledge base

Read more about Processes

Introducing ISO 9001: how to set up a quality management systemISO 9001 is the most widely known standard for quality management. It helps you deliver consistently what customers expect and keep getting better. Here is how to set up a system that fits your organisation instead of a pile of documents. Document control for your management system: versions, approval and reviewDocument control in a management system ensures that employees always work with the current, approved version. ISO 9001 speaks of documented information and mainly asks for control, not a mountain of paper. Here is how to arrange it practically. Writing a process description for ISO 9001: structure, example and common mistakesA process description records for each process its purpose, its owner, what goes in and out, the steps you take, who does what, the risks and how you measure performance, usually on one or two pages. ISO 9001 asks for a process approach, but does not prescribe a fixed format. This guide shows which processes you have, what to include and what a worked example looks like. Writing a work instruction: structure, writing rules and a worked exampleA work instruction describes step by step how to carry out a task safely and correctly. You write it for the people who do the task, with short sentences, one action per step and photos where possible. This guide shows when you need one, how to structure it, what a worked example looks like and how to make sure employees know it. How to make a RACI matrix: example and step-by-step plan for tasks and responsibilitiesA RACI matrix is a table that shows, for each task, who carries it out (R), who is accountable (A), who is consulted (C) and who is informed (I). The most important rule is that every task has exactly one accountable person. ISO 9001, ISO 14001 and ISO 45001 ask that responsibilities and authorities are assigned and known, and a RACI matrix is a widely used way to record that.
Glossary

Terms related to Processes

FMEAFailure Mode and Effects AnalysisISO 9001ISO 9001 Quality management systemsRACI-matrixRACI matrix (responsibility assignment matrix)ScopeScope of the management systemWork instructionWork instruction
Frequently asked questions

Questions about Processes

How detailed should processes be?

Start broad, with five to ten management, primary and support processes, and only add detail where it helps you steer. Detail belongs in work instructions, not in the process structure.

Who is the process owner?

Preferably a role with a specific person behind it. That way your setup survives changes in staff.

Does the scope need approval every year?

The annual review confirms whether the scope is still correct. When things change, such as new activities or locations, management approves it again.

Can I print the process flow?

Yes. When exporting you choose the full process file, the flow only or the steps only, select the sections to include and optionally print in landscape.

Start small

Start with just Processes and expand when you want

You do not have to set up everything at once. Switch this module on, add other modules later and keep using the same data and the same app. BrydgeOne fits every organisation, from a small company to enterprise, and you only pay for what you switch on, from € 49 per month.

ProcessesStart hereDocument managementAdd laterRoles & responsibilitiesAdd laterRisks & opportunitiesAdd laterAuditsAdd later

See Processes in your own situation

You only pay for the modules you switch on, from € 49 per month. In a demo we show how it works with your own processes.

Book a demo See pricing
Management system

More modules

Certificate managementTrack the validity of diplomas and inspections. Skills matrixKeep skills and training up to date. TrainingE-learning with tests; manage and report on competencies. Project logbookDocument projects with supporting evidence. Supplier managementEvaluate and monitor suppliers. Compliance obligationsTrack legal obligations and demonstrate compliance.
All 46 modules